Funny on the timing. I just told a store manager I would never shop at Home Depot right after I returned the $160 I just bought.
Story: After my purchase, I went to my truck and found the battery was dead (been putting off getting new one). Could not get anyone to jump me. Saw their truck two spots down and said, "Hey, am I lucky or what, I will rent the truck and run to get a battery and swap it out in the lot."
Went up to the counter and happily turned over my id, insurance card, and credit card. Lady tells me I had to purchase something and I showed her the receipt that I just purchased $160 worth of crap. She said sorry, it has to be big.
I explained to her the situation and she said sorry but no.
Asked to see manager. Manager was too busy to talk to me but told her to tell me sorry.
A "little" angry, I went out, got the crap I bought, and returned all of it.
Went back to service desk and showed lady my money and told her to make sure to tell her manager I returned everything I bought and would not be back. Lowes is just down the road and they would rent me the truck.
Getting tired of this type of customer service. Hope businesses with this type of "policies" continue to financially struggle as customers go elsewhere to companies who have sense of reason to do the right thing.