I ordered a Desert Cooler radiator from them. Finally got it after 3-weeks back-ordered. Only thing is, it's not what I (thought) I ordered!
Ames' catalog description (part# FP171) says they sell radiators that "have 1/8" x 1/2" tubes on 3/8" centers." Which coresponds to the Desert Cooler option-2 High Efficiency version that U.S. Radiator manufactures. Only what I received was the OEM replacement style with the 1/2" tubes on 9/16" centers.

After several phone calls I finally got to talk to Don Emery who is supposed to be the Customer Service Manager. He tells me that what they actually sell is the OEM style (9/16" centers) and that the catalog description is wrong. BUT get this, he tells me "that it's been like that for years" and I'm "the first one to catch that!" He also says that if I want the High-Efficiency version it will cost me another $90.00. (Even though direct from U.S. Radiator it's only a $70.00 upgrade.)

So when I thought I was ordering a high-efficience radiator, what they were planning on selling me was an OEM version. Nice of them to mention that when I ordered the radiator, since the description has been wrong for years!

So how many of you guys bought a radiator from them and didn't get what you thought you were getting?