Lead acid batteries normally ship DRY. Lift the caps and see if there is actually any electrolyte in the cells. If not, contact the battery vendor to find out how much electrolyte you need. Most auto parts stores and Tractor Supply stores will have it in stock.
Without electrolyte, the battery will effectively be dead.
Vikki,
But this is a maintenance-free battery. The instructions state verbatim, "CAUTION!!! THIS IS A MAINTENANCE FREE BATTERY. DO NOT ADD ACID OR WATER!!!"
It's supposed to work right out of the box.
Mark
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