I agree, Jake, as I owned my business for over 20 years I had to be educator, sales consultant, vendor intermediary, purchasing agent, installation team, tech support and administrator. If I do everything perfectly they don't even realize I did anything at all, and that it's not like buying a new calculator that you plug in, turn on, and you're ready to go.

I can accept that. And I can accept responsibility for actions or inactions on my part that affect operations. If I need to work 7 days and nights on call just to do what needs to be done when it needs to be done to keep things operational, I will do so if properly compensated.

How they will find a contract provider to do that for the "$1,000 a month" quote that they used in my exit interview would be nice to know. Not with that network and all its services.