doing my usual call ahead to a residence for my 10:00 appointment this morning, my elderly customers finally answers his cell phone and says he has fallen in the study and can't get up!

in what seems like forever, I finally make it to the house while talking to him on the phone the entire time, he guides to which bedroom window his wife is sleeping in.. I beat on it until she is up.. now I'm standing in her back yard yelling thru the window her husband is laying on the floor in the study..

she disappears.. I tell her husband on the phone she is coming, hang up and wait at the front door.. so she lets us in, says she doesn't need any help, so we do our thing and about a half hour later finish and call out to her who comes out of the kitchen with a plate of food..

I give her the run down on us, ask about her husband and she then wants to know if we will help her pick him up off the floor??

we go into the study, he is still on the floor, his leg is bleeding through his jeans, can't move and in pain!!

I call an ambulance!!

wow, unbelievable.. she left him lay there.. and these are wealthy, retired folks in a very nice part of town!