I placed a large order with them nearly a week ago. It still says "processing" on their site and they haven't answered any of my emails (3).

Should I be concerned? How long does it usually take to get stuff from these guys? I am getting it all shipped to the border and driving down from Canada to pick it up in one go, I don't want them shipping the items in dribs and drabs.

Anyone have anything good to say about this vendor?