Most restoration businesses do not have all parts on hand or in stock.
What did you order?
I have been buying parts for about 25 years...all Firebird related. I will share a little of what I know...and learned.
Depending on the business, if they don't carry a part or multitude of parts, they outsource. As an example, Performance Years sells Part A for $32.99. Ecklers sells it for $42.99 but do not stock it and is technically a pre-order. Thus, you order is still processing. They are waiting for your part to be delivered to them at a markup.
Tamraz is notorious for this business practice.
In order to save on overhead and storage costs, you (along with many others) buys a 400 hood from a vendor. In order for them to get the best price, they wait until 10 or so hoods are ordered and make you wait. Yous till pay their price, but the volume of a particulat item ordered reflects a better price for them.
Si Vis Pacem Parabellum
1967 Starlight black PMD Engineering 400 Auto 1968 Alpine Blue 400 4 speed 1968 Verdoro Green 400 HO 4 speed 2013 1LE 2SS/RS Inferno Orange Camaro.