I too have found GW to have poor non-existant customer service on 2 occasions now. recently.
I have Wilwood brakes and Hotchkis suspension. I am using only a couple small parts from GW.
http://www.TheFOAT.com/92GTA 1969 Pontiac Firebird w/BP 461ci stroker kit, 670 heads & XE274H cam. Primer black with black interior. 1992 Pontiac Trans Am GTA w/SLP Performance Package. Dark Jade Grey Metallic, grey leather, T-Tops.