So voice your opinion to the CEO on how to retain customers. With your tenior, that person should listen. Everyone wants the same thing for their company, increase profits, add more to the bottom line, More work less people (less pay)= more NTM (Net to me) That's the bottom line! That cant happen without edcuated and teniored people such as yourself. At the same time, you need to focus on customer serviceablitly, retaining clients, PR work. You're right, if you just focus on the bottom line and forget customers, it may be easy to find another job supporting the same customer working at a new company. Who (and where ) are the people you enjoy working with?
