Kevin, if you can please post this on the discusion board for me, it won't let me go thu , something about firewall and its really pi**ing me off! Thanks Daniel Ray
Marc I sent the link to the guys here just to let them know that the other board I am on had a problem also. I have been on FFG for YEARS as well as the buick board also. The main beef here was the feedback setting. You said that several of you decide on feedback before a neg is given. What is there to decide on?? If they win, pay fast then your part is done. GOOD feedback for a good paying customer period. If they don't pay, then neg feedback for them period. You do not get their money, ship the part and then leave neg if they neg you for a bad part. That is childish and bad buiness practices if you ask me, not protecting your company. Also you pop up on the boards just for damage control like you did here. 6 posts total! The way your company treated Kevin was a slap in the face to me. The members on here are like a extended family to me and I have met and hung out with many of them over the years ! Your company carrys many of our parts as well as buick parts and we are delited to see someone do it to help us out with our cars, BUT you shouldn't feel like you are going to have to go thur he#$ if something is wrong with one or be cursed at on the phone trying to get it fixed. After seeing the way this has been handled in the past I will continue to order my parts from year one, ames, etc until tamraz gets a grip on customer care and I don't mean joining a board just to try to put out fires. ps, your feedback would mean a lot if ebay had not removed so many negatives from you, as far as ebay goes , you are following their rules as feedback is not required but saying you do not hold customers hostage is not true being the way your company retaliates for a neg weather its your fault or not. I'm thru with this, just wanted to say my piece since I sent them the link. PS, next time you join a board, join for the right reason, for cars and friendship, not for this! Daniel Ray
