this is an old thread but I thought I would chime since I have recently dealt with them.
I talked to one lady Diane about a part and she said to call to make sure it is in stock before you buy it on ebay. So I made sure it was, bought it and then went to pick it up at the warehouse. No problems, although one guy was kind of rhude.
I will go back to them if the price is right since I can just pick it up.
exactly why they are a problem.....why should a customer call to see if they have the part in stock ,that they list for sale on EBay??? Isnt it their job to make sure they have in stock what they sell?? Bad policies all over ....