this is an old thread but I thought I would chime since I have recently dealt with them.
I talked to one lady Diane about a part and she said to call to make sure it is in stock before you buy it on ebay. So I made sure it was, bought it and then went to pick it up at the warehouse. No problems, although one guy was kind of rhude.
I will go back to them if the price is right since I can just pick it up.