I just ordered $1540 bucks worth of body parts for my 68 firebird. I will update you with my results.
they have a 99.4 rating, 153 negiatives a year compared to what, 12,000. thats awefully GOOD customer service in my opinion.
Perhaps .6% of the people out there are unreasonable people. IT would be my guess. I'm sure if you call them names its not going to help your cause. I didn't make the order off of ebay, I called them directly.
AND if Tarmraz reads this, my order is coming to Raleigh. make it a good one OK